Whether a test or quiz can be reset depends on the type of assessment.
Your platform assessments, such as:
can be reset if required.
Some course quizzes have a limited number of attempts. In these courses, your highest score is recorded as your final result.
Not all course quizzes can be reset.
If you need a test or quiz reset, log a ticket via the ChatBot and include the name of the assessment or course quiz. The support team will review your request and advise whether a reset is possible.