About WithYouWithMe courses on Greenbeam

Greenbeam is the platform where learners access training, assessments, course materials, and learning records.

WithYouWithMe is the course provider for the training content covered in this article.

This means you may see WithYouWithMe course names, learning content, or support references inside the Greenbeam learning experience.

Helpful hint: Think of Greenbeam as the platform you log in to, and WithYouWithMe as the provider of many of the courses you complete.

What courses can I enrol in?

Course recommendations may be based on your assessment results, interests, existing capabilities, or program access.

These recommendations are suggestions only. In most cases, you can enrol in any available course that you are eligible to access.

If you enrol in a course or pathway and later decide it is not right for you, you may be able to enrol in a different course or pathway.

How do I enrol in training?

To enrol in a course:

1. Sign in to Greenbeam.
2. Go to your course catalogue or learning area.
3. Select the course or pathway you want to complete.
4. Follow the enrolment prompts.
5. Once enrolled, access the course from your dashboard or learning area.

If you see a Login to enrol button while already signed in, your browser session may not be recognised correctly. Try logging out, closing other Greenbeam tabs, clearing your browser cache, and logging back in.

How many courses can I do?

You can complete as many available courses as you have time for, provided you have access to them through your Greenbeam environment or program.

Many courses are self-paced, which means you can work through them in your own time.

Can I request a course that is not listed?

Course availability depends on the current WithYouWithMe catalogue, your organisation, and your Greenbeam environment.

If a course is not listed, it may not currently be available to your program or cohort. You can request support if you believe a course is blocked and you believe it should be available to you.

Do I need to know how to code?

No. You do not need to know how to code to begin WithYouWithMe training or start learning technology-related skills.

Some courses may include technical concepts, but beginner-level courses are designed to help learners build confidence over time. Some courses have prerequisites you need to complete before beginning. Learning to code can be useful for some career paths, but it is certainly not required for every course or every technology role.

Are there courses for people who are not very confident with technology?

Yes. Some courses are designed to introduce technical concepts gradually and help learners build foundational knowledge.

Introductory courses may cover topics such as:

• Basic technology concepts
• Digital confidence
• IT fundamentals
• Cyber fundamentals
• Data concepts
• Software and systems basics

What is an instance?

An instance is a specific version or environment of the Greenbeam platform.

Some organisations or programs use their own Greenbeam environment with a custom URL, settings, access rules, or course availability.

If you are using Greenbeam through your employer, government program, training initiative, or another organisation, you may need to use the specific Greenbeam link provided to you.

Accessing courses in another pipeline

Some learners may be assigned to a specific pipeline, pathway, cohort, or program.

If you want to access a course in another pipeline, support may need to review or update your access.

Changing pipelines may affect which courses you can see or enrol in. You may also lose access to courses you had not yet enrolled in under your previous pipeline.

If you still need help

If you cannot find, access, or enrol in the course you need, log a ticket via the ChatBot and include the course name, your Greenbeam environment, and the email address linked to your account.