If you'd like to make a complaint or raise a concern, the appropriate contact depends on what your complaint relates to.

Complaints about course content

If your complaint relates to the content of a course, such as the learning material, assessments, or course delivery, please contact WithYouWithMe directly.

Email: contact@withyouwithme.com.au

Complaints about the Greenbeam platform

If your complaint relates to the Greenbeam platform, such as technical issues, account access, or platform functionality, log a ticket via the ChatBot so the Greenbeam support team can assist.

If you're unsure who should handle your complaint, contact Greenbeam support through the ChatBot and your enquiry will be directed to the appropriate team.